Privacy Policy

Last updated: July 28th, 2024.

1. Introduction

At SHSAT.ai, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information. By using our website, you agree to the terms outlined in this policy.

2. Information Collection

We collect only the email address used to create an account, which should be the parent or legal guardian's email. This information is collected during account registration. If users purchase premium accounts, payment information will be required, but it will not be stored on our servers. Additionally, we may collect information if you contact customer support, participate in surveys, or provide feedback.

3. Use of Information

The collected email address is used to create personalized study plans and send progress reports. This information is used solely for individual purposes and is not shared or used for any other purposes. We may also use the email address to communicate updates about our services, newsletters, or promotional offers, but only if you opt-in to receive such communications.

4. Sharing of Information

We do not share personal information with third parties. However, we use Google Analytics to help us understand how our users interact with the site. Google Analytics may collect information about your device and browsing activities. For more information on how Google collects and processes data, please refer to Google's Privacy Policy. We may disclose personal information if required by law or in response to valid requests by public authorities.

5. Data Security

We employ encryption and secure servers to protect your personal information. Despite our best efforts, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. We use SSL/TLS encryption for data transmission and regularly update our security protocols to protect your data.

6. Parental Rights

Parents can access all information related to their account on the dashboard. They can also request that their account be deleted by accessing the settings section of their account. Upon deletion, all personal information will be removed from our servers within a reasonable timeframe.

7. Cookies and Tracking Technologies

We use standard cookies and tracking technologies to enhance user experience, analyze website traffic, and for other operational purposes. Types of cookies used include session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted). You can control the use of cookies at the individual browser level.

Our website may contain links to third-party websites, such as tutoring services. We are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to the Privacy Policy

We may amend this Privacy Policy from time to time. Users will be notified of any changes via the email address used to create their account and/or through a notice on our website. Continued use of the website after any such changes constitutes your acceptance of the new Privacy Policy.

10. Contact Information

If you have any questions about this Privacy Policy, please contact us at support@shsat.ai.

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